Question 1

What is the minimum order quantity?

Accepted Answer

Our standard MOQ is 100 pairs per style/color. We accept orders from 100 to 500+ pairs with tiered volume discounts.

Question 2

Do you offer OEM/private label services?

Accepted Answer

Yes, we provide full OEM/ODM services including custom logos, colors, materials, and packaging. MOQ for OEM is 300 pairs, ODM is 500 pairs.

Question 3

What certifications do your boots have?

Accepted Answer

Our products are REACH compliant, meet 94/11/EC labeling requirements, and are GPSR ready for EU market.

Question 4

How long is the production lead time?

Accepted Answer

Sample production takes 7-10 days. Bulk production takes 30-45 days depending on order quantity and customization.

Question 5

Can I order samples before placing a bulk order?

Accepted Answer

Yes, sample pairs cost $50-80 each. The sample fee is fully refundable on your first bulk order of 100+ pairs.

Question 6

Do you ship to all EU countries?

Accepted Answer

Yes, we ship to all EU countries via sea freight (35-50 days), air freight (10-15 days), or express courier (5-10 days). We offer FOB, CIF, and DDP terms.

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